Appointment Information Form 

(this form is recommended but not required)


Important Information About Your Appointment:

  • If your pet is nervous at the vet and/or does better away from other pets, or if you need assistance, please text or call prior to coming inside. Our staff will work to make you and your pet as comfortable as possible.
  • If you need to cancel an appointment, please contact us at least 3 hours prior to your appointment time to avoid paying a no show fee. No shows and short-notice cancellations prevent us from being able to care for another pet in need.
  • If your pet is being worked into the schedule for an urgent care visit, your exam fee may be higher than our regular exam fee. Our staff will discuss this with you when scheduling the appointment.
  • Technician appointments will be charged a small fee to account for medical staff time. Wellness plan patients have this fee waived for their first 12 tech appointments.

Wellness Plans With Monthly Payment Options and Optional Services

We offer wellness plans that provide all of the recommended services and prevention for your pet with the ability to spread the cost out evenly over 12 months. You can also elect to add optional services (e.g., spay, neuter, microchip, radiographs, bloodwork, and non-core vaccines) either while enrolling or post-enrollment. There are no enrollment fees, which means all of the plan costs are applied to the services and products included in your pet's plan.


Ghent Veterinary Hospital and our new Granby Veterinary Hospital are Norfolk's only locally owned and operated veterinary establishments.
This is what that means for you.